Get your evenings back
Let the repeat admin run itself, in your name.
A lot of evening admin is the same few messages, again and again. Most of it can go out automatically, with wording you approve. Here’s what that looks like, and where we deliberately keep you in charge.
The problem
You’re on a job, a new enquiry comes in, and you can’t answer. By the time you reply that evening, they may have asked three other firms.
Then there are quotes sent and never heard back, and happy customers you meant to ask for a review but never did.
Why it matters for a local trade
A quick, polite first reply tells the customer they’ve been heard, even if you can’t call until later.
A friendly follow-up on a quote is often all it takes to get a decision. Reviews help the next customer choose you. None of it is hard, it just never gets done when you’re busy.
What good looks like
- Every new enquiry gets a reply within minutes, saying when you’ll be in touch
- Quotes get a polite nudge after a few days, then stop
- Happy customers get one simple request for an honest Google review
- You can see what was sent, change the wording or switch anything off
How we handle it for you
- We write the messages with you, in your words and your name
- We set up the automatic replies, follow-ups and review requests, and test them
- We keep anything that needs judgement, like prices or urgent jobs, with you
- Each month you get a short note on what went out and what came back
Common questions
Is this AI? Can it get things wrong?
Some of it uses simple automation and some may use AI to draft a reply. Any tool can get things wrong, so we keep the messages short, agree the wording with you and leave prices, urgent work and anything unusual to you.
Will it send messages I haven’t approved?
No. You approve the wording before anything goes live, and you can change it or switch it off at any time.
Do you only ask happy customers for reviews?
We ask customers for honest reviews in the same way, and we don’t offer rewards. That keeps you within Google’s rules and makes the reviews worth more.
Want to see where you stand?
We look at how you show up on Google and Maps against nearby competitors, then send you a free mock-up of your new homepage.
Free, with no obligation. You’ll hear back from a person, not a sales team.